"Talk to my website" — and watch it get things done in real time
The world's first commercial AI that doesn't just answer — before your eyes, in real time, it gets it done: it searches, compares, adds to cart, reserves. In chat on the website, by voice in your business system, or called on the phone — the same brain. The line between the phone's AI and the browser's AI disappears, and you get the work done by talking, without a single keystroke.
Nortinia today made the new generation of Nortinia AI Chat available, breaking once and for all with the "ask-a-bot" genre. From now on the website does not reply — it acts: the visitor says a single sentence, and the AI opens the requested product on screen in real time, compares it against the alternatives, presents it, adds it to the cart, reserves it and walks the visitor through the whole process. And the headline feat: the very same AI also joins on a phone call — as it speaks, the website moves visually in step with the caller. Nortinia claims that, in commercial use, no one else currently offers this capability.
A real example. "I'm looking for an audio system for a meeting room of 40." The website does not throw a list of links: it opens the right product, highlights it, compares it against two alternatives in a table, explains the difference, then — on the visitor's approval — adds it to the cart and reserves it, in seconds, traceable on screen. If the visitor would rather call, they ring the Nortinia AI: the same voice, the same knowledge — and meanwhile the website moves along with them, showing exactly what they are talking about.
Until now the website was a catalogue and the customer a lonely searcher. We turned the website into a live colleague: it does not just tell you, it does it — adds to cart, reserves, compares, presents, in real time, before your eyes. And it makes no difference whether you type in chat or call: the same AI greets you, with the same knowledge, and moves through the screen alongside you.
Norbert Kubínyi, founder and CEO of Nortinia
One brain, every channel
Behind Nortinia AI Chat stands a single agentic engine that works from the company's own webshop, documents and knowledge base — and it does not merely compose answers, it drives the website: it navigates, highlights, compares, adds to cart, reserves, informs. The same knowledge is omnichannel: it works in chat and on the phone (AI Call Center) — with the same memory and the same visual guidance. Complex cases are handed to a human operator with the full history. The engine automatically picks the fastest and most cost-efficient model for every question — which makes it fast, accurate and noticeably cheaper than a single, directly wired large model.
- Nortinia AI Chat — the front-end touchpoint: the visitor asks, the website shows, compares, adds to cart and reserves in real time.
- Nortinia AI Assistant — by voice it gets the work done in your business system: you talk, it works in the back end.
- Nortinia Call AI — joins in over the phone and visually too: on the website or even in the business system.
The same brain greets you wherever you are: the difference between the AI built into the phone and the one built into the browser disappears. And the old dream comes true — you reach your goal at work by talking, without having to press a single key.
The first step into a new era
Nortinia sees this as merely the opening act. Real-time, visual AI communication — where the software not only understands what you say, but shows it and does it live, before your eyes, on any channel — opens vast horizons: from webshops through customer service and sales to any digital surface where a person once searched alone, a visible, acting colleague now guides them all the way through. The line between "talking" and "doing" disappears; communication becomes real-time and visual. Nortinia took the first step in this direction — not in a lab, but commercially, live.
You talk to it, and the work is done — no typing, no clicking, no hunting for a menu. This is the first step toward a world where you don't operate software, you talk with it, and it happens.
Norbert Kubínyi
Availability and pricing
Available immediately, with a monthly platform licence, in Hungarian and English (and 30+ further languages):
- Basic — €149/mo · ~10,000 messages/mo · 1 knowledge source · HU+EN
- Professional — €499/mo · ~50,000 messages/mo · 5 knowledge sources · multi-channel · A/B testing
- Enterprise — €1,299/mo · ~250,000 messages/mo · 20 knowledge sources · custom integration · 24/7 SLA
The platform licence is the monthly fee; the actual AI token consumption is a separate, transparent line item — and because the system always picks the most cost-efficient model, operation is measurably cheaper.
About Nortinia. Nortinia is an AI-native technology company on its own platform (the Netorigo stack, NIP Platform), on its own infrastructure, with a senior Hungarian engineering team and GDPR-first operations. Customer-support, sales and business-automation AI solutions — from webshops to large enterprises. Learn more: nortinia.com